FAQ
Frequently Asked Questions
What is SwirlCase™?
SwirlCase™ offers stylish and protective phone cases designed to add a splash of color to your device. Each case is crafted for a perfect fit and enhanced grip, combining style and protection in one sleek design.
What materials are used in SwirlCase™?
Our phone cases are made from high-quality, durable materials like silicone and TPU (thermoplastic polyurethane) to provide maximum protection from drops and scratches while maintaining a slim and comfortable feel.
Where do you ship your products from?
We ship from our partnered warehouses and factories located in the United States, Europe, and China. Our headquarters is based in Los Angeles, CA. If you order more than one item, they may arrive separately as different factories specialize in different types of manufacturing.
How long will it take for my order to arrive?
Shipping times vary based on your location and the product's shipping location. Most orders arrive within 10-14 business days.
How long after my order is placed will it be shipped?
Orders are typically processed and shipped within 3 business days. During high-demand periods, processing may take up to 5 business days.
Where is your company located?
Our headquarters is in the United States, with warehouses and factories located across the United States, Europe, and China.
Will I receive a confirmation number after I place my order?
Yes, you will receive a confirmation email with your order number and details shortly after completing your purchase.
Are SwirlCase™ cases compatible with wireless charging?
Yes, our cases are designed to be thin and lightweight enough to support wireless charging without needing to remove the case.
How can I pay?
We accept all major credit cards, including Visa, MasterCard, Discover, and PayPal.